Returns:

We offer you a 15 days Return Policy, after delivery date, on products that have been purchased online (via this website) that are unused and in a re-saleable condition. If 15 days have gone by since you received the product, unfortunately we can't offer you a refund or exchange

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (which may be opened to see
the product), with tags still attached.

To complete your return, we will require a receipt or proof of purchase, if we cannot find one in our system, so we kindly ask for your cooperation

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

We can not be held accountable for not receiving a returned product, due to reasons out of our control.

To initiate the product return process, please, contact us at

jason@fluidapex.com

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or
rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow up to 14
days.

Late or missing refunds:

If you feel that your refund should have been showing on your account by now and you still haven't received a refund, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at jason@fluidapex.com